Free Content | Michelle Villalobos (vee • ya • low • bos) | Michelle Villalobos

You: The Online Brand - Abridged Version For FIU

Sat, 28 Aug 2010 09:16:52 -0400

You: The Online Brand - Abridged Michelle Villalobos presentation for FIU School of Business, August 2010

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You: The Online Brand (Download)

Wed, 25 Aug 2010 18:34:22 -0400

Targeting Your Future - Build A Personal Brand

Wed, 21 Jul 2010 22:13:20 -0400

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Communicate More Powerfully...

Wed, 14 Apr 2010 09:54:05 -0400

How To Communicate More Powerfully (Without Being A Bitch)

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Power Networking e-Booklet

Sun, 20 Dec 2009 21:25:28 -0500

You The Online Brand: Slideshow & Checklist

Wed, 02 Dec 2009 16:30:17 -0500

It's Not Who You Know... It's Who Knows You

Sun, 01 Nov 2009 11:42:04 -0500

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You're Not Crazy, It's Just Your Personality Type

Mon, 26 Oct 2009 22:29:35 -0400

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Empower Your Communications

Sat, 17 Oct 2009 09:47:03 -0400

Get More Done & Stay Sane: Time Management Techniques To Work Better, Smarter & Faster (A.K.A.:Empower Your Communications)

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Do-It-Yourself Viral Guerrilla Marketing

Tue, 06 Oct 2009 11:11:56 -0400

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If They Don't LOVE It, It's Just SPAM

Tue, 06 Oct 2009 11:07:19 -0400

To download this presentation, simply click "view on slideshare" below right. This will take you to the presentation in Slideshare, where there will be a "download this presentation" option.

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The Original Basic Beginner Twittorial

Tue, 06 Oct 2009 10:47:29 -0400

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@mivi's Top 10 Twitter Tips For New Tweeps

Tue, 06 Oct 2009 10:42:22 -0400

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Recession-Proof Your Career - Slideshow

Tue, 06 Oct 2009 10:20:56 -0400

Using Brand-Building, Network-Growing, Lead-Generating Strategies, Both Online & Off

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Stop Drowning In Business Cards! Intro

Tue, 06 Oct 2009 08:24:43 -0400

Google Is The New Resume

Tue, 06 Oct 2009 08:15:23 -0400

You – The Online Brand, Part I

Tue, 06 Oct 2009 08:13:52 -0400

The inefficiency of traditional "networking"

Tue, 06 Oct 2009 08:10:42 -0400

Stop Drowning in Business Cards! Slides

Fri, 25 Sep 2009 11:34:10 -0400

Warning! These slides may be confusing if you did not see the actual presentation!

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You The Online Brand - Femfessionals

Thu, 27 Aug 2009 11:53:31 -0400

You The Online Brand

Thu, 27 Aug 2009 11:37:33 -0400

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AUDIO - "Tu marca personal" (español)

Tue, 25 Aug 2009 12:47:19 -0400

Email Archive (Constant Contact)

Sun, 16 Aug 2009 11:33:31 -0400

U.S. Hispanic Market Insights Slideshow

Sat, 11 Jul 2009 23:13:45 -0400

Pricing For Profit - Slideshow

Wed, 18 Feb 2009 12:01:23 -0500

7 Pricing Practices to optimize pricing to increase profits, increase revenues or just plain survive during a tight economy.

Michelle Recommends

Sat, 14 Feb 2009 17:28:47 -0500

I find myself recommending certain books/service providers/resources/vendors over and over and decided to start compiling them in one place. If you want alerts to tell you when I post, follow me (Michelle Villalobos, or "mivi") on Twitter, where I will always post when I have a new addition. Enjoy!

Active Listening Skills 101

Tue, 07 Oct 2008 13:16:14 -0400

One of the key elements to quickly building trust and rapport with people is to learn how to actively listen. Most of us think that we're good listeners – most of us are wrong. Here are some tips & tricks for effective active listening.

→ Let the other party dominate the discussion.
→ Be attentive, interested and alert to what they’re saying.
→ Give nonverbal acknowledgements (nod, lean forward, relax body, make eye contact).
→ Ask open-ended questions (i.e., not "yes/no" questions).
→ Be sensitive to any emotions expressed.
→ Be a “mirror” – reflect back to the other party the feelings they're expressing.
→ Provide limited but encouraging responses that carry the speaker's ideas forward.
→ Act as a sounding board for the speaker to bounce ideas and feelings off of.
→ Provide brief, noncommittal acknowledging responses, ("Uh-huh," "I see").
→ Invite the speaker to say more, e.g., "Tell me about it," "I'd like to hear about that."
→ Take notes (in a business situation). This will help you to focus on listening and keep track of other ideas that you'd normally interject, so you can save them for later.

DON’T

→ Discount the speaker's feelings by using stock phrases like "It's not that bad," or "You'll feel better tomorrow."
→ Ask too many questions – it can feel like you’re "grilling" the speaker.
→ Interrupt.
→ Change the subject or move in a new direction.
→ Rehearse in your own head.
→ Interrogate.
→ Teach, preach or give unsolicited advice.
→ Judge.
→ “One-up” the speaker’s stories – save it for later.

Specific Active Listening Skills

→ Attending, acknowledging: Provide verbal or nonverbal awareness of the other person, (i.e., eye contact, nodding, smiling).

→ Restating, paraphrasing: Respond to the speaker’s basic verbal message by rewording and seeking positive reinforcement that you understood correctly (“So do you mean that...”)

→ Reflecting: Reflect back feelings, experiences, or content that you’ve heard or perceived through cues (“Wow, it seems like that made you feel...”).

→ Interpreting: Offer a tentative interpretation about the other's feelings, desires, or meanings (“Does that mean that you...?” or “You must have been angry, how did you respond?”).

→ Summarizing, synthesizing: Bring together in some way the feelings and experiences the speaker has described, thereby providing a focus (“From that whole story, it sounds like this whole year has been pretty amazing!”).

→ Probing: Question in a supportive way that requests more information or that attempts to clear up confusions (“Wait, I don’t think I understood that last part, did you mean that...”).

→ Giving feedback: Share perceptions of the other's ideas or feelings; disclosing relevant personal information (“I know how you felt, something similar happened to me once and the experience also made me...” – but don’t “one-up”)

→ Supporting: Show warmth and caring in your own individual way.

→ Checking perceptions: Find out if your interpretations and perceptions are valid and accurate (“That makes me think that maybe you’re experiencing some problems with your operations and processes, does that sound right?”).

→ Being quiet: Give the other person time to think as well as to talk.

Adapted from: Pickering, Marisue, "Communication" in EXPLORATIONS, A Journal of Research of the University of Maine, Vol. 3, No. 1, Fall 1986, pp 16-19.

Michelle's Breakthrough Brainstorming Guide

Mon, 06 Oct 2008 14:55:54 -0400

“Brainstorms are fun to lead and attend. They build teamwork. They feel productive. But, they usually don't work.” – Alan Rosenspan

From our criminal justice system to our judicial processes, our educational structures to our political system, the value of “teams” is possibly one of the most deeply ingrained beliefs in American culture.

In corporate America, teamwork involves brainstorming sessions and team-based project management; our criminal justice system relies on a jury of peers deliberating and arriving at a unanimous decision; Harvard Business School requires incoming MBAs join teams of people with whom they will work throughout their entire course of study; and few of us would argue the merits of democracy as the best way to run a government.

In terms of “conventional wisdom,” most of us wholeheartedly buy into the notion that the best results arise when we get together as a team, receive loads of input and reach a consensus. So why is it that “people brainstorming individually produce more and higher-quality ideas than the same number of people brainstorming together.”? (Rosenspan)

If you're interested in this topic, feel free to comment. I'd love to hear what you all have to say. You can download my "Breakthrough Brainstorming Guide" with tips and tricks to help you run brainstorming sessions and meetings so that they're more effective.

– Michelle Villalobos –

Write A Personal Mission Statement

Tue, 16 Sep 2008 09:41:24 -0400

Writing a Mission Statement - whether a personal one or an organizational one - will give you direction, focus and clarity. It's inspiring and gives a sense of purpose.

I've put together these two resources. 1) A guide to writing your own personal mission statement, and 2) running a workshop for others to write one. You can view here or download the documents to your computer by clicking "view on slideshare" in the lower right.